Privacy Policy

1. Scope of this policy

This policy applies to information provided through the public website at cloudpathnetwork.com and to related business enquiry emails sent to CloudPath Network Technology Limited. A separate agreement or notice may apply to information handled while delivering a contracted service.

2. Information you may provide

If you contact us, you may choose to provide:

• your name and business contact details;
• your company or organisation name;
• the subject and content of your enquiry; and
• other information that you include in your email.

Providing information by email is voluntary. Without sufficient contact and enquiry details, we may be unable to review or respond to your enquiry.

Please do not include passwords, payment-card information, government identifiers, or other sensitive information in a general website enquiry.

3. How the website email link works

The email link on this website opens your device's email application with our business address and a suggested subject. The website itself does not transmit or store your message and does not display a delivery confirmation. An enquiry is sent only if you choose to send it from your email application.

4. How we use enquiry information

Information received by email may be used to:

• review and respond to your enquiry;
• understand the network or cloud service you are asking about;
• communicate about possible or agreed business services; and
• maintain necessary records of business correspondence.

5. Cookies and website analytics

The current website code does not set analytics or advertising cookies and does not include analytics or advertising scripts. The website hosting provider may process ordinary technical request data, such as an IP address and request time, to deliver and protect the website.

6. Disclosure and retention

Enquiry information may be handled by service providers that support business email or information technology operations, or disclosed where required by applicable law. We do not ask you to submit sensitive information in a general business enquiry.

Business enquiry information is kept only for as long as reasonably needed to respond, manage related correspondence, and meet applicable operational or legal requirements.

7. Access, correction, and deletion requests

You may contact us to request access to, correction of, or deletion of personal information associated with your enquiry. To help us locate the relevant correspondence, include the email address and approximate date used for the enquiry. A request will be handled subject to applicable requirements.

8. Changes to this policy

We may update this policy when the website or our information-handling practices change. The latest version will be published on this page with its updated date.